Paid parking began at the Toronto Botanical Garden on Wednesday, July 3. 2019. Upon initiation of paid parking, there will be a grace period of approximately two weeks while visitors and members learn the new system for parking.
Funds from paid parking will go directly to the Toronto Botanical Garden, which is a registered charity. These funds will support the long-term sustainability of TBG’s mandate – horticulture, education, conservation and research – as TBG develops a world-class botanical garden for Toronto.
Free parking will be offered to Toronto Botanical Garden members as a new membership benefit. Regular visitors to the gardens are encouraged to become members to enjoy the benefits and support the greening of our city. Memberships start at $45 per year.
HOW MUCH WILL IT COST TO PARK IN THE TBG LOT?
$2.50 per hour. Paid Parking will be enforced 24 hours a day. Overnight parking is not permitted. Payment may be made by credit card, coin or via mobile app.
WHO IS ELIGIBLE FOR FREE PARKING?
Free parking will be offered to Toronto Botanical Garden members in good standing as a new membership benefit. Volunteers and Toronto Master Gardeners who are not yet members will also be eligible for free parking during a one-year transition period (from implementation) when we hope they will consider becoming a member of the Toronto Botanical Garden. If you are eligible for free parking, please ensure we have your licence plate number by emailing firstname.lastname@example.org
HOW DOES PAID PARKING WORK AT TBG?
Find the closest parking machine, enter your licence place number and select the desired duration. Payment can be made by credit card, cash or via mobile app. There will be instructions and signage throughout the parking lot. You do not need to display your proof of payment on your vehicle as paid parking is monitored and enforced via licence plate number.
I AM A TBG MEMBER, AND I HAVE PROVIDED THE TBG WITH MY LICENCE PLATE NUMBER. WHAT SHOULD I DO WHEN I PARK IN THE TBG LOT?
Nothing! Once the TBG has your licence plate on file your car will be exempt from any parking charges… it’s that easy!
WHAT SHOULD I DO IF I RECEIVE A TICKET AND I AM A MEMBER/VOLUNTEER OR OTHERWISE ELIGIBLE FOR FREE PARKING?
To resolve an incorrect parking ticket, contact email@example.com
WHAT SHOULD I DO IF I AM A MEMBER/VOLUNTEER AND USE CARSHARE OR HAVE A DIFFERENT LICENCE PLATE FROM THE ONE TBG HAS ON FILE?
Please contact us in advance to receive a unique code that can be entered into the parking payment machine. This will exempt your car from paid parking.
DO I NEED TO PAY IF I’M JUST DROPPING OFF SOMEONE OR SOMETHING AT THE TBG?
There is a designated drop-off area in front of the building. This may be used as a 15-minute loading zone for couriers, parent/student drop off, vendor load in. As long as your car is only there for a short time for these purposes, you will not be ticketed.
I HAVE AN ACCESSIBLE PARKING PERMIT, DO I NEED TO PAY FOR PARKING?
Accessible Parking Permit holders are eligible to park in the designated accessible parking spaces closest to the building. However, these vehicles are still required to pay for parking, unless they are a TBG member. For your convenience, a meter is located near these spaces at the front of the building or you can download the mobile app.
WHO SHOULD I CONTACT IF I HAVE A QUESTION ABOUT PARKING OR NEED A RESOLUTION ON A PARKING ISSUE?
For general parking questions, members/volunteers assistance in updating their licence plate information or to resolve an incorrect parking ticket, contact firstname.lastname@example.org
WHO WILL BE MANAGING THE GARDEN ISLANDS IN THE PARKING LOT?
Over the next few years, Toronto Botanical Garden will be redesigning, replanting and maintaining the ‘island gardens’ within the parking lot to educate visitors on the benefits of plants. The replanting will include plants that are suitable for urban spaces, and plants that benefit pollinators.