Job Postings

Posted July 5, 2021Maintenance Manager

Posted May 22, 2021Director of Horticulture 

Maintenance Manager

Reporting to the Chief Executive Office, the Maintenance Manager is primarily responsible for the care and cleanliness of an active public facility, and for ensuring that the needs of its user groups are met. Position Summary The Maintenance Manager directs a small team of maintenance workers, ensuring their adherence to company policies and health and safety regulations.

Supervise all Maintenance staff in performing their duties, adhering to TBG policies and Ontario’s E.S.A. regulations

  • Liaise with Rentals and other staff to organize Maintenance support of Rentals, Education and other TBG Events
  • Develop and implement a proactive maintenance program
  • Organize work schedules of Maintenance staff and maintain attendance records
  • Create and implement maintenance related policies and procedures
  • Conduct daily inspections to detect and resolve problems
  • Supervise maintenance of TBG’s facilities to a “state of good repair” level
  • Perform any building maintenance or repairs, such as painting, minor electrical, minor plumbing and other trades work
  • Liaise with appropriate City Staff for major repairs
  • Document and prepare daily progress reports and maintenance logs
  • Track expenses and create and oversee budget for maintenance
  • Arrange appropriate service for elevator, fire alarm, sprinkler system, locks and other services in consultation with the CEO and the City
  • Maintain appropriate inventory of paper products, chemicals, cleaning supplies and other products are required by Maintenance
  • Issue keys and maintain records of such
  • Liaise with staff and with security alarm system service to ensure the premises are securely locked when empty
  • Perform preventive maintenance and keep CEO informed of the state of repair of TBG physical assets
  • Ensure TBG’s adherence to legislation regarding workplace health & safety and be an active member of the Health and Safety Committee
  • Complete incident reports for all incidents that occur at TBG


  • 3 to 5 years of relevant experience in a facilities maintenance management role
  • 10+ years in a maintenance support role
  • Experience in all aspects of facilities maintenance, from cleaning to general repairs
  • Ability to plan, organize, develop and implement goals, objectives, and polices
  • Ability to supervise and motivate a team to achieve and exceed their goals
  • Experience in delivery of excellent customer service
  • O.S.S.D or equivalent

Education and Professional Qualifications:

  • Property Management Certificate or equivalent Personal Attributes
  • Goal-oriented and an entrepreneurial mindset required.
  • Excellent written and oral communications.
  • Attention to detail
  • A profound sense of urgency
  • Assuming accountability for all tasks associated with the role
  • Demonstrated initiative and autonomy
  • Demonstrated ability to think strategically and manage competing priorities
  • Excellent interpersonal relationships.
  • Maintains and communicates a positive attitude, exercising diplomacy and good judgment
Director of Horticulture

Reporting to the Chief Executive Officer, the Director of Horticulture will support TBG’s mission and vision by curating and maintaining TBG’s living collections, gardens and landscapes to high professional standards. S/he will lead a team of horticultural professionals, seasonal gardeners and volunteers responsible for the curation, design and maintenance of 4.5 acres of cultivated lands surrounding a vibrant visitor’s centre. The Capital Expansion project will also require the Director to liaise with a multi-disciplinary team of design consultants to ensure that the expanded garden serves TBG’s mission, vision, strategic and practical needs. The Director will collaborate with other senior TBG staff on strategic decisions as well as day-to-day operations.

Duties & Responsibilities

• Oversee all horticultural activities and projects at TBG: hire, train and supervise full-time and seasonal gardeners, plant documentation staff, interns and volunteers to effectively maintain TBG’s cultivated gardens, natural areas, treescape, water features and exterior hardscape to the highest aesthetic and horticultural standards
• Devise effective work schedules and supervise timekeeping to prioritize appropriate coverage and attention given to all garden areas and seasonality of operations
• Foster teamwork and mentor staff, interns and volunteers as appropriate; oversee outside/outsourced contractors as needed
• Ensure a safe and respectful work environment for staff, interns, volunteers and visitors, adhering to Ontario Occupational Health and Safety regulations
• Manage TBG’s living collections through approved curatorial policies and practices and plant documentation software that will allow staff, visitors, other botanical gardens and outside researchers to access horticultural and conservation data/information at TBG
• Staff participant and support to TBG’s Mission Committee. Support the Committee and Committee Chair with setting agendas, taking minutes, schedule meetings, and determining annual work plans
• Work with Finance to report on the department’s activities monthly and progress against budget. Periodically provide a full update on department activities, as well as upcoming priorities. Information will be shared with Finance, the CEO, and the Mission Committee, and periodically shared with the TBG Board of Directors. Work with Finance to create and submit periodic revised forecasts for Horticulture 
• Develop performance objectives and conduct annual performance reviews of reporting staff
• Liaise with HR on the recruitment of full- and part-time staff, volunteers and interns

• Lead project to update plant documentation to reflect current status in the Garden as well as transition all plant documentation from BGBase to IrisBG
• Support Retail in planning and overseeing ongoing plant sales throughout the season, while implementing cost-effective ways to propagate and obtain plants for use at TBG. Support Retail in reviewing and ensuring retail social media reflects correct horticulture names and is present correctly from a horticulture
• Design and install temporary horticultural displays in support of events and other activities
• Collaborate with senior staff and liaise with detail design consultants to assist in the design and implementation of the approved “Master Plan and Management Plan” garden expansion
• Collaborate with senior staff to find creative and effective ways to inspire and educate staff, members, volunteers and visitors
• Plan and oversee the annual Horticulture departmental budget and any capital project budgets. Present and edit plans with Finance for approval by the Chief Executive Officer.
• Aligned with our TBG strategic plan and our expansion project, develop and periodically update the strategic plan for Horticulture with strategic priorities over the next 2-5 years.
• Plan and develop accurate interpretive signage for the Garden and work collaboratively with Education on interpretive planning
• Align horticultural maintenance and procurement practices to the American Public Gardens Association “Public Gardens Sustainability Index” and TBG environmental policies

Promotion and Outreach
• In an effort to support the Education department, establish and cultivate professional connections in the public garden and broader horticulture communities to ensure TBG identifies relevant and exciting speakers for its programs, significant and appropriate plants for its collections and up-to-date information for its visitors
• Serve as TBG’s public face of horticulture to media, industry, professional organizations, garden and plant societies, TBG members, volunteers and donors
• On behalf of TBG, make presentations of an informative and educational nature to groups at education events, garden tours, speaking engagements, media interviews and professional conferences
• Consult with and assist the Marketing and Communications department on the creation of newsletter content, collateral materials and website content regarding horticulture when required
• Help to cultivate TBG’s members, volunteers and donors through numerous year-round, community-building outreach programs and special events
• Participate in TBG’s donor identification, cultivation and stewardship efforts

Education and Professional Qualifications
• Bachelor and/or Master’s degree in horticulture, botany, landscape design or garden management, or a related relevant area of study

• A minimum of 5 years of experience in a horticultural management/supervisory role at a public or private garden
• A minimum of 7 years of experience in horticultural design and maintenance 
• Familiarity with plant records databases; BGBASE or IrisBG
• Must have a thorough understanding of horticultural and landscape maintenance practices, curatorial practices and the educational purpose of botanical gardens
• Must have excellent plant identification skills and a good understanding of plant taxonomy
• Prior experience implementing new garden designs or garden master plans would be an asset
• Must be comfortable with technology tools, including working in Windows PC computer environments, and using Microsoft and Google programs and applications; an ability to efficiently collaborate with other staff via electronic means is essential
• Must be physically fit to carry out occasional hands-on garden and event-related tasks and work outdoors in challenging weather conditions – must be comfortable and willing to spend the majority of time working directly in the Garden and be hands-on where it pertains to planting and maintenance
• Must be able to safely handle power equipment and hand tools
• A valid driver’s license is required; occasional irregular work hours will be required

Personality and Attributes
• Good interpersonal and communication skills, and enthusiasm in sharing horticultural knowledge both one-on-one and through public speaking, are all essential for the position
• Excellent interpersonal relationship and strong collaboration skills with all key stakeholders which include staff, members, donors and volunteers
• Attention to detail, responsive and adherent to deadlines; excellent time management, organization and planning skills
• Strong sense of accountability, commitment towards measuring outcomes and ability to work in a results-oriented culture
• Demonstrated initiative and autonomy
• Demonstrated ability to think strategically and manage competing priorities
• Maintains and communicates a positive attitude, exercising diplomacy, confidentiality and good judgment

Please send your resume and cover letter outlining your interest in any of the above roles to:

Committed to employment equity, Toronto Botanical Garden encourages applications from Indigenous people, people with disabilities, members of visible minority groups and women.

Thank you for your interest in the Toronto Botanical Garden.

The Toronto Botanical Garden (TBG) will play an important role in the 21st century with a goal of serving over one million visitors a year. Like all botanical gardens, TBG is a public institution best positioned to provide education, knowledge and understanding of the world of plants and their importance to thriving healthy ecosystem for all other life forms on earth. TBG has embarked on an exciting landmark expansion project to achieve world-class excellence in education, conservation, research and horticultural displays across an expanded 35-acre footprint adjacent to one of Toronto’s most extensive urban ravine system.

Toronto Botanical Garden is a registered charitable organization, governed by a Board of Directors.



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