TBG is a volunteer-based organization that relies upon volunteers to help run our many programs and events and to meet our goal of delivering horticultural information and services. We highly value our volunteers and could not run our many quality programs and events without them. Our volunteers take a great deal of pride in their many contributions to our organization. They strongly support our goals and are members of the community that we serve.
All of our volunteer roles involve representing TBG to members of the public, and are for individuals who like meeting people and who have good communication skills. You also need to be comfortable with email and using online scheduling systems. Roles often involve working with other volunteers, and many rely on specialist skills/experience and/or need a commitment of at least 6 months. Training is provided, tailored to the role. Some volunteers assist in many roles and there is a wide variety of positions to help, something for everyone! Please read on for more information.CURRENT VOLUNTEER OPPORTUNITIES
Tour Guides. Training for new tour guides keen to lead groups of visitors around our beautiful gardens is available.
Special Events: Make Thursdays a TBG day! Lots of roles available, all only a few hours, helping with our popular Farmers Market every Thursday throughout the summer.
Volunteer Receptionist, Floater team
The TBG volunteer receptionist team needs some new members for their floater team.
This group is one with a high level of interaction with visitors to the Toronto Botanical Garden. A volunteer receptionist deals with the public in person and on the phone, registers people for TBG courses and signs up new members. It is an enjoyable role with interest and variety, training with an experienced volunteer receptionist will be provided.
The floater team are fully trained members of the group who assist by covering shifts that become open (due to holiday, other absences from the regular volunteer for that shift).
In order to keep skills and knowledge up to date members of the floater team are invited to assist with a shift or 2 every 6 weeks or so. Shifts are 4 hours in duration and could be weekend or weekday depending on what shift needs help.
Skills and Experience required:
Excellent verbal and written communication skill in English, a second language would be an asset.
Flexible and adaptable to changing conditions, juggling numerous tasks while maintaining tact and patience.
Ability to understand and follow oral and written communications.
Enjoys being part of a busy and sometimes noisy environment.
Enthusiastic, resourceful, and effective customer service skills.
Ability to use a multi-line telephone with excellent telephone manner.
Comfortable using email, working in Microsoft word and able to learn and use TBG booking systems and processes.
Ability to sit for long periods of time
Previous experience in a clerical/office role that included telephone reception, in person public/customer contact, email communications, booking systems would be helpful but not essential.
Customer service experience highly desirable.
Contact Sue Hills, Head of Volunteer Services, email@example.com
Toronto Botanical Garden (TBG) SHOP:
The TBG shop team needs additional volunteers to help in this beautiful facility.
Volunteers needed for 3 hour shifts on Sunday (am and pm), Monday (am) and Friday (am):
Volunteers are asked to commit to a minimum of 6 months.
This is a social not a solo role as volunteers work in pairs for each shift. This role has lots of variety as volunteers in the shop assist customers, handle sales transactions and put together and maintain displays of products.
Previous retail experience and comfort handling cash systems is an asset but not essential as training with an experienced volunteer will be provided.
- Excellent communication skills (first class English language ability – comprehension and verbal);
- Computer literacy;
- Patience; and
- An eye for accuracy.
- Volunteers need to enjoy an active mobile role (this is an on your feet role including trips up and down stairs).
This role also has the opportunity to be creative in putting together visual displays.
In addition to providing great experience in a retail environment the benefits of this varied role include special volunteer rates for applicable TBG programs, special volunteer discount at the TBG garden shop as well as working in beautiful surroundings!
Contact Sue Hills, Head of Volunteer Services, firstname.lastname@example.org
VOLUNTEER ROLES WITH TORONTO BOTANICAL GARDEN
Many of our volunteer roles are unique, the result of finding a volunteer with the particular skills and background to meet a specific need. If you don’t see the role you want listed here, it’s still worth giving us a call! Our main volunteer roles are listed below; all our roles are accompanied by the appropriate training.
Seasonal Hands-On Gardening
Volunteering in our beautiful gardens: Volunteers assist the head gardener in the care and maintenance of our beautiful gardens. This is a physically demanding role requiring good physical fitness, including the ability to bend, lift, kneel and function outdoors in all weather conditions! Volunteers are asked to commit to a regular weekly four hour shift (Tuesday, Wednesday or Thursday) for the gardening season (April to September, recognizing that vacations/other commitments may require flexing this schedule from time to time). Training and supervision provided.
An orientation session is held last Wednesday in March for all volunteers interested in this role. This is mandatory to attend as it covers practical details of how the role works, together with important safety information. We hope the gardening team is then in place for the gardening season. If there is a need to “top up” members by mid-summer an additional orientation session will be scheduled. Watch for news about this on this website.
Passion For Education
Our Children’s programs are among our most physically demanding programs: good physical fitness, including the ability to bend, lift and walk up steep slopes is necessary. Volunteers require the ability to relate to children of all ages, as well as having patience, creativity, excellent communications skills and a passion for nature/horticulture. The programs take place both indoors and outdoors throughout the year. Programs run from Mondays to Fridays; many special events take place on the weekend.
Adult Education Course Ambassador: Course Ambassadors take on the role of greeting students, handling last minute arrivals, some handling of course fees if needed, taking attendance and assisting the instructors where appropriate. This role is typically evenings and weekends and most classes are free for the course assistant in attendance.
TBG Tour Guides lead garden tours of the TBG gardens and Edwards Gardens, as well as the Toronto Music Garden and Allan Gardens. Excellent communication skills is a requirement for this role together with a love of meeting (and educating) people. This role entails on going learning (keeping up to date with what’s in bloom and other garden news of interest) as well as a degree of mental agility, adapting and tailoring the wealth of information in the tour script to the needs and interest of the group you are leading. There are opportunities to work with groups of seniors as well as visiting school groups with curriculum linked tours on offer for the latter. Basic gardening knowledge would be an asset but not essential. Thorough training and support is provided to get you started in this rewarding role. If you are fluent in another language, we’d welcome your ability to translate our tours for visiting groups.
Enjoy Helping People One-On-One
This team run the library services such as borrowing, cataloguing, indexing, data entry, advising visitors, handling book donations and library displays. Some knowledge of library classification systems would be useful but not essential. This role would be enjoyed by someone who has an ability to work well in a team, handle large quantities of data and has good organizational and administrative skills, is comfortable working with computer systems, has a desire to learn and keep up with technological skills as well as good communication skills and the ability to interact with borrowers in a courteous, professional manner.
The reception role is one with a high level of interaction with visitors to TBG. A volunteer receptionist deals with the public in person, on line and on the phone, registers people for TBG courses and signs up new members.
It is an enjoyable role with interest and variety. It would suit those with good customer service skills including excellent verbal and written communication skill in English, an excellent telephone manner, flexible and adaptable, able to juggle numerous tasks while maintaining tact and patience. The ability to be comfortable with using a multi line telephone system, email and TBG’s on line systems and processes (training will be provided) is also a requirement. Shifts are 3 hours in duration and volunteers are asked to commit to a minimum of 6 months.
If you have an outgoing personality and would like a people oriented role which also keeps your computer skills up to date then this is the role for you!
The Garden shop role has lots of variety as volunteers in the shop assist customers, handle sales transactions and put together and maintain displays of products.
This role also has the opportunity to be creative in putting together visual displays. If you want to use your expertise in visual merchandizing we would love to hear from you. Previous retail experience and comfort handling cash systems is an asset but not essential as training with an experienced volunteer will be provided.
- Excellent communication skills (first class English language ability – comprehension and verbal)
- Computer literacy
- An eye for accuracy
- Volunteers need to enjoy an active mobile role (this is an on your feet role including trips up and down stairs)
Shifts are 3 hours in duration and volunteers are asked to commit to a minimum of 6 months.
Prefer Flexibility and/or Volunteering on Weekends
Join the great group of volunteers who are there for us at our many special events that take place throughout our calendar year. Starting with Get The Jump on Spring event in February, including Canada Blooms (March), the Plant Sale (May), Through the Garden Gate (June) and on to Harvest day (September) and Holiday Open house (December) there is something for everyone to enjoy and be part of. Special events also includes helping out at lectures (generally held weeknight evenings), and several fun roles on Thursdays helping our Farmers Market (see below) and Gardens of Song events.
Most roles are representing TBG, helping with setting up pre event or taking down post event and taking registrations. All have a high degree of interaction with members of the public and most are out of doors activities.
Garden Ambassadors (seasonal role)
This is a roving information role. TBG Garden Ambassadors are out in our gardens on hand to greet visitors warmly, offer assistance if needed, answer any immediate questions they may have, direct visitors to areas in the garden/building that might be of most interest to them, promote what is in bloom (and where to find it); provide more information /brochures if they express interest in some TBG program/activity. In addition provide feedback to TBG leadership, you are our eyes and ears on the ground interacting with our visitors and the feedback you collect will be invaluable.
Skills required: an outgoing personality, good communication skills (listening as well as speaking) knowledge of and enthusiasm for TBG, a winning smile, comfort with an active on your feet role for a 3 hour shift, able to connect with people with ease and be responsive without being overwhelming.
Time commitment: May through October.
Weekdays: 9 a.m. to noon, noon to 3 p.m., 3 to 6 p.m.
Weekends: 10 a.m. to 1 p.m., 1 to 4 p.m., 4 to 7 p.m.
Farmers Market (Thursdays)
The farmers who visit for the regular Thursday afternoon farmers markets (2 to 7 p.m. year-round) are a lovely group of people. They need help setting up and packing up for each market, info table roles are often available as well, some roles as short as an hour or two, but come and stay for the afternoon! Your help will be much appreciated.
Occasional help is also needed with the following:
We occasionally have positions available for volunteers with office skills. These usually require good competency in computer programs and system (e.g Microsoft Excel, Raisers Edge). If opportunities arise of this nature they will be featured on this website and in our ENews.
Volunteer graphic artists, writers, editors, photographers and proofreaders produce our members’ magazine, Trellis. We occasionally have positions available to assist this team and if these do arise they will be posted on this website and in our ENews.
In addition to helping TBG the benefits of volunteering for us include special volunteer rates for applicable TBG programs, special volunteer discount at the TBG Garden Shop as well as volunteering in beautiful surroundings!
Calling all corporations! The team volunteering experience with Toronto Botanical Garden provides hands on gardening, learning about many aspects of organic gardening practices and being active outdoors as a team. Depending on the season a team’s experience could include: planting, garden maintenance, feeding the garden and/or growing plants. Instruction is provided from the Head Gardener and/or other experienced garden volunteers to ensure a safe, professional and enjoyable team building garden experience. Tours and lunches can also be arranged. Teams of up to 40 can be accommodated. Contact Sue Hills, email email@example.com or tel 416 397 4145.
INTERESTED IN JOINING THE TEAM?
If you are interested in volunteering with the Toronto Botanical Garden the next step is to complete and submit the volunteer application form on this website (or submit your resume). You will be invited to an interview to discuss volunteering in more detail and assess best fit. New volunteers will need to attend a minimum of 3 training sessions (3 hours each). Regular shifts are 3 hours in duration and volunteers are asked to commit to a volunteering for a minimum of 6 months.
DOWNLOAD & FILL OUT OUR FORM: Volunteer Application Form
DOWNLOAD THE VOLUNTEER HANDBOOK: Volunteer Handbook (updated Dec 2014)
QUESTIONS? Please call our Volunteer Office at 416-397-4145 or firstname.lastname@example.org