Posted: March 24, 2015

Knowledge Resources Manager
Position Type: Full-time
Reports To: Director of Education

OVERVIEW:

Reporting to the Director of Education, the Knowledge Resources Manager is responsible for managing the resources of the Weston Family Library to advance TBG’s mission of “transforming our city by connecting people to plants and the natural world”. The chief responsibility of the Knowledge Resources Manager is to advance the Library’s position as a vital resource for the Garden’s staff, members, volunteers and visitors.

With an institutional focus on wider coordination of knowledge resources and organizational data, duties are not strictly limited to the traditional Library but extend to conducting research and supporting museum-quality interpretation.

RESPONSIBILITIES:

Reference and Research
• Provides reference and research services to TBG staff, members, volunteers and visitors in person, by phone and via email.

Collection Development and Maintenance
• Develops, maintains and expands the Library’s collections and secures appropriate online databases and products.
• Facilitates public interface with Koha ILS, implementing orientation and training to volunteers and library users
• Establishes and enhances partnerships with other libraries or horticultural societies to expand TBG collections.
• Supervises a periodic inventory of the collections, monitors notifications to library users, and ensures Library statistics are recorded and analyzed.
• Develops collections policies to guide accessions and deaccessions of books and periodicals.
• Ensures that Library policies and operations meet the high standards of other Horticultural and Special Libraries.

Volunteer Management
• With the assistance of the Head of Volunteer Services, recruits, trains and supervises Library volunteers in the areas of Circulation, Collections Management, Cataloguing, Research and Archives Maintenance.
• Provides regular communication and contact to the 25+ volunteer Library team through email, newsletters and in-person meetings.
• Recruits, trains, supervises and evaluates student interns.

Technology
• Researches, recommends and ensures the Weston Family Library maintains modern, up-to-date technologies and methods.
• With the support of the IT Administrator, manages the selection, maintenance, troubleshooting and day-to-day management of all Library computer equipment, printers, and automated systems.
• Possesses knowledge of library catalogue/circulation automation systems (Koha ILS, InMagic DB/Textworks).
• Oversees regular imports of new TBG members from membership database into Koha ILS.

Interpretation
• Liaises with staff to determine plants, plant collections, subjects and concepts appropriate to the interpretation of a modern botanical garden
• Liaises with staff to research and produce museum-quality interpretation, including coordination of stimulating copy, images and graphics
• Researches and provides recommendations on appropriate interpretation technologies, from traditional signage to high-tech alternatives
• Researches alternatives to traditional signage that are capable of providing multi-language interpretation in a culturally diverse urban setting

Reporting and Tracking
• Establishes and adheres to Library budget.
• Orders Library operational supplies for book processing, general office and computer needs.
• Tracks and analyzes monthly Library statistics and prepares Library reports.

Other
• Develops and maintains strategic partnerships to expand library collections, services, and users
• Generates revenue through ongoing book sale and the annual book sale event; solicits donations of books for the Library. In addition, collects fines for overdue items and copier/printer fees.
• Liaises with other professional librarians and stays familiar with current library literature and standards.
• Meets with the Education Committee quarterly to assist with planning and steering of the Library and its short- and long-range goals.

QUALIFICATIONS:

• An MLS/MLIS degree or equivalent.
• Minimum two years of professional experience, preferably in a special library, including hands-on experience with reference service to a diverse, multicultural clientele, plus experience with library web applications, personnel management and budgeting, collections development, donations, and cataloguing and/or archival processing.
• A sound knowledge of current and emerging practices and trends in the use and integration of technology to deliver information resources and services, including Web 2.0 technology.
• Highly developed oral and written communication skills, including proven facility with writing interpretive messaging.
• Proven facility with Office and database applications including Koha ILS and InMagic DB/Textworks.
• Applicant must have excellent interpersonal, organizational and problem-solving skills, and the ability to work effectively and creatively in a collaborative, service-oriented environment with a significant volunteer component.
• Interest in and knowledge of plants, gardening and botanical Latin a definite asset.

Some flexibility in the work week, including weekend or evening work required.

Posting closes Friday, April 17, 2015

To apply please send a resume and covering letter in a single PDF with the applicant’s name as a title to:

Liz Hood
Director of Education
Toronto Botanical Garden
education@torontobotanicalgarden.ca

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Posted: March 25, 2015

Position: Rental Department Accountant
Status: Part-time: 10-12 hours/2 or 3 part-days per week plus 5-6 hours on the last business day of each month

The Rental Department Accountant reports to the Rentals Supervisor and works closely with the Rentals Supervisor, the Rental Sales Coordinator, the Director of Business and Finance and the TBG Accountant.

Responsibilities:

  • Invoice Rental clients and record payments
  • Contact caterers for copies of their client invoices; set up landmark fees in TBG’s Facilities software, EventPro
  • Invoice landmark fees; communicate with suppliers as required to ensure timely payment of all post-event landmark fees
  • Weekly review of internal event information sheets vs client contracts and department notes
  • Prepare weekly deposit reports, month-end reports
  • Monitor accounts receivable for facility rentals; communicate as required with rental clients to ensure timely payment of all facility rental deposits and event invoices
  • Serve as backup for client inquiries and site tours if the Rentals Supervisor and the Rental Sales Coordinator are unavailable
  • Participate in bi-weekly department meetings
  • Provide input to business plans for monetizing additional TBG spaces and to the development of improved environmental policy and practice for rentals

Qualifications:

  • Excellent knowledge of Microsoft Office
  • Superb eye for detail and dedication to meticulous management of data
  • Superior organizational skills
  • Superior customer service skills
  • Excels at working independently and within a team

Assets:

  • Experience with EventPro software
  • Experience in venue rentals and rental client services
  • Experience working for a volunteer-based, not-for-profit organization would be an asset

Closes March 31 at 5 p.m..

Please send your resume and cover letter to:

Margaret Chasins, Director of Business and Finance
business@torontobotanicalgarden.ca

We thank all applicants for their interest. However please note that only candidates selected for interviews will be contacted; no calls please.

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